Frequently Asked Questions

🐶 1. How do I reserve a puppy?

To reserve a puppy, simply contact us through our website or by phone/email. We require a non-refundable deposit to hold your chosen puppy. The remaining balance is due before pickup or shipping. Once your payment is received, we will send you weekly updates, photos, and videos of your puppy’s progress.

🏠 2. Can I visit your facility to see the puppies in person?

Yes! We encourage visits whenever possible. Meeting the puppies and their parents helps you see the care and environment in which they’re raised. Visits are by appointment only to ensure safety, cleanliness, and minimal stress for the puppies.

🩺 3. Are your puppies health-checked before going to their new homes?

Absolutely. Every Labrador puppy undergoes a comprehensive veterinary examination before leaving us. They are:

• Vaccinated and dewormed

• Microchipped

• Issued a health certificate by a licensed veterinarian

  You’ll also receive a complete health record booklet at the time of adoption.

📜 4. Do your puppies come with a health guarantee?

Yes! All our puppies come with a written health and genetic guarantee.

We guarantee your puppy to be free from any life-threatening congenital defects for one year from the date of birth.

You’ll receive full details in our Health Guarantee Agreement.

✈️ 5. Do you offer shipping or delivery?

Yes, we offer nationwide and international shipping through certified and trusted pet transport partners.

• Puppies are shipped in climate-controlled cabins or ground delivery vehicles.

• Each puppy travels with proper documentation, health certificates, and care items.

  We monitor every shipment until your puppy arrives safely at your doorstep.

💰 6. What’s included in the purchase price of a puppy?

Your puppy’s adoption fee includes:

• Up-to-date vaccinations and deworming

• Microchip

• Health certificate

• Starter pack (food sample, blanket, and toy)

• Health and genetic guarantee

• Lifetime breeder support

🧬 7. Are your Labrador parents health tested?

Yes. Every breeding parent in our program is health-tested and DNA-screened for common Labrador hereditary conditions such as:

• Hip & Elbow Dysplasia

• PRA (Progressive Retinal Atrophy)

• EIC (Exercise Induced Collapse)

• Heart and thyroid issues

  This ensures our puppies are born healthy and genetically sound.

🧼 8. How should I prepare for my new puppy’s arrival?

We’ll provide you with a Puppy Care Guide before your puppy arrives, including tips on:

• Nutrition and feeding

• Crate and potty training

• Adjustment and bonding

• Recommended vet care and vaccination schedule

  Make sure you have food, a crate, toys, and lots of love ready!

📅 9. At what age can I take my puppy home?

Our Labrador Retriever puppies are ready for their new homes at 8 weeks of age. This allows time for proper weaning, early socialization, and their first vaccinations.

💬 10. How will I know how my puppy is doing before pickup or delivery?

We keep you updated every step of the way! You’ll receive weekly photos, videos, and progress updates until your puppy is ready to go home. Communication and transparency are very important to us.

🐕 11. Are your Labradors purebred?

Yes, all our Labrador Retriever puppies are purebred and come from registered bloodlines. Upon request, we can provide pedigree documentation and parent information.

📸 12. Can I see pictures or videos before I buy?

Of course! We send photos and short videos of the puppies regularly. Once a deposit is made, you’ll receive personalized updates of your chosen puppy every week.

🐾 13. What if I can’t keep my puppy anymore?

We understand that life circumstances can change. We always accept our puppies back or help rehome them to approved families, no questions asked.

Our priority is the puppy’s well-being.

📞 14. Do you provide support after adoption?

Yes! We offer lifetime breeder support. Whether you need advice on training, nutrition, or health, we’re just a message or call away.